Pakistan Software Export Board (hereinafter referred to as “PSEB”) recognizes the importance of protecting personal information of users who access and use the PSEB Portal website for Japan Market (hereinafter referred to as the “Website”). PSEB is committed to handling personal information appropriately and securely in accordance with the following policy.
PSEB may collect the following information in the operation of the Website.
When users submit inquiries through the inquiry form on the Website, the following information is collected:
When users interact with the AI chatbot provided on the Website, the following information may be collected:
※ Users are advised not to enter personal information or confidential information into the AI chatbot.
For the purpose of improving services and understanding usage trends, the Website may collect browsing history and usage environment information through cookies or similar technologies.
The personal information collected will be used only for the following purposes:
The AI chatbot on the Website generates responses by referring to:
All company information is managed under the responsibility of PSEB, and appropriate measures are taken to ensure proper handling of personal and corporate data.
PSEB will not provide personal information to third parties except in the following cases:
PSEB implements appropriate technical and organizational security measures to prevent unauthorized access, leakage, loss, alteration, or other risks to personal information and manages such information properly.
Personal information will be retained only for the period necessary to achieve the purposes for which it was collected. Once it is no longer needed, the information will be securely deleted or anonymized using appropriate methods.
If a user requests disclosure, correction, addition, deletion, or suspension of use of their personal information, PSEB will respond appropriately and promptly in accordance with applicable laws and regulations.
The Website may use cookies to enhance usability and analyze usage trends. Users can disable or restrict cookies through their browser settings; however, some functions of the Website may not operate properly as a result.
This Privacy Policy may be revised without prior notice due to changes in laws, regulations, or the content of the Website. Any revised policy will become effective upon publication on the Website.
For inquiries regarding this Privacy Policy, please contact:
Pakistan Software Export Board (PSEB) (※ Contact details will be provided separately on the Website)
(EU GDPR Considerations)
This section provides supplementary information for users located in the European Union, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) of the European Union.
For users located in the European Union, PSEB processes personal data based on one or more of the following legal grounds:
Personal information collected through the Website may be processed or stored in Pakistan or other countries where PSEB or its service providers operate.
PSEB ensures that appropriate safeguards are implemented for cross-border data transfers, including contractual, organizational, and technical measures, in accordance with applicable data protection laws.
Users in the European Union have the following rights:
Requests related to these rights will be handled without undue delay and in accordance with GDPR requirements.
The AI chatbot provided on the Website is intended solely for information retrieval and assistance purposes. It does not perform automated decision-making or profiling that produces legal or similarly significant effects on users, as defined under Article 22 of the GDPR.
Users are advised not to submit sensitive personal data through the chatbot interface.
PSEB adheres to the principles of data minimization and purpose limitation under both APPI and GDPR. Personal data is retained only for as long as necessary to fulfill the stated purposes or to comply with legal obligations.
PSEB implements reasonable and appropriate technical and organizational measures to protect personal data, including:
EU users have the right to lodge a complaint with a competent supervisory authority in their country of residence if they believe that their personal data has been processed in violation of the GDPR.
In the event of any discrepancy between different language versions of this Privacy Policy, the English version shall prevail unless otherwise required by applicable law.
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