Japan’s Asahi Group Holdings has reaffirmed that it is working steadily toward restoring normal logistics operations after a significant cyberattack in late September disrupted its order processing, shipping, and customer service systems.
The ransomware-style incident forced the company to suspend automated logistics functions and handle orders manually for several weeks while engineers rebuilt systems and strengthened cybersecurity defenses.
At a recent business update, Asahi executives reiterated that phased recovery efforts are progressing, with electronic order systems beginning to come back online in early December and shipping restrictions gradually easing.
Although some delays and delivery restrictions remain in place, the company expects most logistical operations to return to normal by February 2026, with broader system resilience improvements implemented as part of long-term recovery plans.
Asahi has also apologized for the inconvenience caused to customers, partners, and retailers affected by the disruption, emphasizing that its mid- and long-term strategy remains unchanged despite the short-term impact on sales and supply chains.
The group’s approach underlines efforts to balance careful system restoration with safeguards against potential recurrence, reflecting broader concerns about corporate cybersecurity in Japan.